Christmas / New Year's 2023
🎄🎄CHRISTMAS / NEW YEAR'S INFORMATION🎁🎁
As expected, there will be delays in deliveries / shipping time frames due to the volume of cargo our freight companies will be moving. This happens every year. Your patience is appreciated.
Cut off dates are listed below for Christmas delivery - we need your orders in BEFORE these dates to have the best possible chance of a pre-Christmas delivery.
New Zealand - 14th December
Australia - 27th November (Air Freight), 7th December (Courier, additional charge - contact us before placing Courier orders!)
Rest of World - 15th November
Obviously couriers will still be moving freight after these dates, and there remains the chance you could receive your parcel before Christmas - however we cannot guarantee it.
Please note that for New Zealand freight queries, we are unable to open an investigation with the courier company until an item has been in transit for five working days.
See below for the current network status of some of the carriers we use (your tracking email will tell you who your parcel has been sent with) -
NZ Couriers - https://www.nzcouriers.co.nz/network-status/
Post Haste - https://www.posthaste.co.nz/network-status/
Castle Parcels - https://www.castleparcels.co.nz/network-status/
NOW Couriers - https://nowcouriers.co.nz/network-status/
NZ Post - https://www.nzpost.co.nz/contact-support/international-delivery-updates
As above, please direct any questions/queries through our contact form on the website, we will get back to you when we can.
Details about our closure over Christmas / New Years will be listed closer to the time.
Merry Christmas and a Happy New Year to you all!