All of our products are backed with a standard 12 Month RTB warranty unless otherwise specified (some products have extended warranties)
Our warranties only cover our products, not labour to install/re-install or any additional components.
We like to call ourselves the home of the "No Bull" warranty. If it's faulty, then hey it's faulty, we will replace it! We simply need a few things from you, receipt, invoice number, trademe reference number or in some cases your name may be enough.
WARRANTY IS NOT TRANSFERABLE
DIY is not recommend unless you have a thorough understanding of a motor vehicle. All installation and fitment of parts/products should not be carried out without the advice from a qualified mechanic/auto-electrician. Incorrect fitment and/or installation by anyone other than a qualified professional will void any warranty.
We endeavor to sort all warranty claims as quickly and efficiently as possible! However we need your co-operation with this.
In the event of some items/products we may require you to ship them back to us and potentially be sent away to the manufacturer for assessment, again we endeavor to make this as smooth and fast as possible for you by keeping you in the loop as soon as we know anything! In the case of a successful warranty claim we will cover return freight back to your address*.
PLEASE NOTE - Warranty DOES NOT cover mis-use, abuse, faulty installation or general clumsiness.
A refund WILL NOT be issued if there is a fault, the item is simply replaced, if a second fault occurs the option of a refund will be available.
If you have fallen outside the warranty period for you particular item, please still get in touch, we may have replacement parts available or we can sort you a new one at a discounted price!
We DO NOT offer refunds on change of mind purchases.
We reserve the right to assess exchanges on a case by case basis
Please get in touch if you have any questions prior to purchasing.
*Does not apply to overseas shipments, due to the excessive freight costs out of New Zealand we cannot cover the freight back to us. We will however cover the replacement coming to you.